Technical Assistance

During the course of projects and normal work routines, customers often require not only project management services but also technical assistance from a project group or organisational unit.
This process starts with the supervision of technical discussions (e.g. for a requirements specification) and ends in quality assurance measures e.g. as part of an approval process. These technical assistance aim to compensate for resource bottlenecks and/or to increase the efficiency of management measures, such as prioritisations or the acceleration of technical tasks within a contract. This process are an understanding of the project requirements and the technological-strategic objectives, as well as sound technical know-how of the technologies.

Such technical assistance also requires a good understanding of the processes that will be applied, e.g. relevant development/approval processes for a technical system or the verification of technical specifications pursuant to CENELEC. In this vein, quattron has supported the establishment and further development of the new type approval (NTZ) for signal, telecommunication and electro-technical facilities in Germany for a number of years, with the purpose of creating the conditions for a start-up of ETCS Level dual rail tracks, with or without external signalling.

In this way, the requirements developments of technical systems and components, the evaluation of interfaces at system boundaries as well as related systems (e.g. the technical relationships between ETCS and signal boxes) are competently supported in line with the technical support services provided by infrastructure companies or manufacturers. At the same time, our service range also includes technical support for deriving the impact on the operational organisation and the regulatory framework. In this vein, quattron has for many years supported the planning and design of the migration to replace existing train override systems with a uniform and interoperable European standard in a technical capacity (e.g. in the ERTMS technology segment).

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Contact Person

Stefan Lossau